October 17, 2024
Dear Member,
We are excited about our rebrand and new name and we wanted to follow up with a few reminders. Our digital and online banking has been updated with new logos, name, and colors but there are a few applications that are not updated or require follow up.
Digital Banking
- Mobile app: the newest version of the app should be downloaded from the app store. If the newest version is not downloaded, you will still be able to use mobile banking at this time. Additional updates will take place in early November that will require you to download the new app. The old app will not work.
- If you are still seeing our LCU brand within Online Banking on the Desktop, try clearing your browser cookies and cache.
- Please note: The app listing name and verbiage still reflect Leominster Credit Union but will be updated in the new year
Bill Pay
Bill pay will remain branded as LCU until we transition our partnership mid-November. Payments will continue as normal. Stay tuned for additional communication surrounding our Bill Pay migration and any actions that will need to be taken as a Bill Pay User.
Zelle
Zelle is currently updating the branding to reflect our new name and colors.
ATMs
ATMs will continue to be LCU branded until we transfer our partnership in March 2025.
Debit/ATM Cards
Debit cards will continue to be LCU branded until we transfer our partnership in March 2025. Debit cards that have LCU branding will continue to work.
Checks
Existing checks will remain valid with the LCU branding. New checks with the updated branding will be issued if they were ordered after October 7.
Please call us with any questions, 800-649-4646 or visit our website for additional details.
Thank you,
All One Credit Union
formerly Leominster Credit Union
