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Dear Members,

We are pleased to announce that Christine Monteiro has been selected to serve as President and Chief Executive Officer (CEO) of All One Credit Union, effective January 1, 2027. She will succeed Barbara Mahoney, the current President & CEO who is retiring on December 31, 2026.

“As the organization looks ahead to its next chapter, it does so with gratitude for Barbara’s leadership. She has played an instrumental role in shaping the organization and positioning it for continued success. We are deeply appreciative of her commitment to our members and our community, and we are proud of the legacy she leaves behind,” stated Michael J. Sauvageau, Board Chair, All One Credit Union.

The Board of Directors is confident that this transition will build on the organization’s strong foundation.

“We are thrilled to welcome Christine to our organization. With her extensive experience, leadership, and unwavering commitment to our mission, she is exceptionally well positioned to lead All One Credit Union into its next chapter of growth, innovation, and member-focused success. Her strategic perspective and collaborative approach will be valuable as we continue to make a lasting impact on the people and communities we serve,” Sauvageau said.

Christine brings more than 30 years of banking and credit union experience to All One Credit Union. She began her career with Community National Bank/Citizens Bank, and advanced through a variety of leadership positions. For the past 22 years, she has served in increasingly senior leadership roles at St. Mary’s Credit Union in Marlborough, Massachusetts, culminating in her current executive position as Senior Vice President and Chief Member Experience Officer. In that role, she oversees Retail Banking, Deposit Operations, the Member Solutions Center, Business Services, Learning & Development, and Security. Throughout her career, Christine has demonstrated a strong commitment to delivering exceptional member experiences, developing high-performing teams, and advancing organizational growth.

“I am honored and excited to join All One Credit Union as President and CEO. Throughout my career, I have been fortunate to see the difference we can make when we take the time to listen, build relationships, and do the right thing for our members and one another. I look forward to getting to know the All One team, our members, and the communities we serve. Together, we will build on the great work already being done and continue to make a positive difference in the lives of those who count on us,” stated Christine Monteiro.

Christine earned a Bachelor of Science in Business Administration from Worcester State University and furthered her executive leadership development through the Emerging Chief Operating Officer (COO) Program at Wharton Executive Education. She is an active community leader, serving as a Board Member of the Assabet Valley Chamber of Commerce and as a Commissioner of the Hudson Housing Authority.

Mark Sievewright, the founder of CU Leadership based in Massachusetts, placed Monteiro.

With the leadership transition plans in place, All One Credit Union remains focused on helping members achieve their financial goals.

Pictured: Christine Monteiro

Cyber Incident Update: TruStage: (Update posted on July 29, 2026)

Cyber Incident Update from TruStage: Based on the information provided publicly by TruStage, TruStage is investigating the incident, working with cybersecurity specialists, and restoring its affected systems. TruStage has publicly advised that, during this process, members who have TruStage products may experience delays accessing TruStage accounts, obtaining policy information, submitting requests, or completing certain transactions.

Based on information currently available, there is no indication that this incident has affected our core banking systems, online banking platform, mobile banking platform, payment card systems, or member deposit accounts. The incident involves TruStage’s technology systems and does not affect the security or availability of our systems.

TruStage has stated that it has not yet determined the full scope or impact of the incident, including whether member information may have been accessed. We will continue monitoring updates from TruStage and will communicate with members if notification is required under applicable laws or contractual obligations.

Members should remain cautious of potential phishing attempts related to this incident, including suspicious emails, texts, social media messages, or phone calls. Members should never share passwords, multifactor authentication codes, account credentials, or other sensitive information in response to unsolicited communications.

For the latest updates, service information, and frequently asked questions, please visit TruStage’s official service disruption pages: https://www.trustage.com/outage and https://engage.trustage.com/service-disruption-consumer.

 

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Posted July 17, 2026

We are sharing an important update from TruStage regarding the recent cyber incident.

As part of their response and recovery efforts, they have proactively shut down their network and systems and are working diligently to restore both.

As a best practice in events of this nature, please do not respond to unsolicited calls or messages requesting payment, banking details, passwords or personal information.

Additionally, TruStage has launched information resources for members who may have questions or need support. See links below.

• A consumer FAQ web page with general information and answers to common questions.
• A claims submission page that will allow members to start a claim.