Due to a high call volume, you may experience a longer than normal wait time. We thank you for your cooperation, patience, and trust in All One Credit Union.
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Updating Our Contact Info – Outgoing Phone Number
Effective April 16, 2026 –
We’re updating our contact information! You can continue to reach All One Credit Union at 800-649-4646 but going forward please save our new OUTGOING number, 978-466-7272 in your contacts to ensure you receive all future communications and prevent any messages from being filtered as spam.
Thank you!
FRAUD ALERT – Phone, Text Message, and Email Scams
It has been brought to our attention that there are phone, text message, and email scams going around appearing to be from the All One Credit Union (and/or Leominster Credit Union) “Fraud Department”.
Please be alert and NEVER give out your personal information, including debit card numbers, unless you know it is a trusted and verified source. Also, never share your Online/Mobile Banking credentials, including your password or your one-time passcode.
If you feel you may have been a victim of fraud, please don’t hesitate to reach out to All One Credit Union (AOCU) directly, 800-649-4646.
Information about the Penny Shortage
As you may have heard, the U.S. Mint has officially ended the production of new 1-cent coins (pennies) for circulation after more than two centuries.
Here’s what that means for you and for us at All One Credit Union:
1. Pennies remain legal tender.
All existing pennies still count. You can continue to use them the same way you always have.
2. You may see fewer pennies in circulation.
Because no new ones are being minted, over time you may notice that fewer pennies show up in day-to-day cash change or at registers. This doesn’t mean you’ll be short-changed it just means the coin will gradually become less visible.
3. What this means for cash transactions at branches and vendors.
We’ll continue to accept and dispense pennies normally at our branches, to the extent possible.
Some businesses may begin to round cash totals to the nearest five cents or ask for exact change more often. That said, this is optional and will evolve gradually.
4. What you can do to help.
If you have jars of pennies, consider bringing them into your branch for coin counting or deposit. The following locations have convenient coin counting machines: 20 Adams Street, Leominster, 159 Mechanic Street, Clinton and 910 West Boylston Street, Worcester.
When using cash, you might want to keep an eye on whether you have enough small coins (nickels, dimes) for smooth transactions.
5. Why is this happening?
Over recent years the cost to produce a penny has exceeded its 1-cent value. The U.S. Treasury determined that continuing full production was no longer fiscally sustainable.
6. Bottom line for you: No action required.
Everything you do today with your cash and account holds. We simply believe in keeping you informed, so you’re comfortable with any subtle changes you may notice. If you have any questions or want to roll coins in for deposit, we’re here to help.
Additional information can be found here:
Thank you!
