News and Information

Effective September 30, 2026, Member Express Line (MEL) telephone banking will be discontinued. Members will continue to have convenient access to their accounts through Online Banking, Mobile Banking, our ATM network, branch locations, and our Member Service Center (MSC).

We understand that some members rely on MEL and want to assure you there are several convenient ways to continue accessing your accounts and services.

Online & Mobile Banking Convenience
Online Banking provides 24/7 account access from any computer or mobile device. Members can view balances, transfer funds, review transaction history, make loan payments, and much more.

ATM Access
Our ATM network provides convenient access to cash withdrawals and other services outside of branch hours.

Branch Experience
Members are always welcome to visit any of our seven branch locations for personalized, face-to-face service.

Member Service Center Support
Members can speak directly with knowledgeable representatives who can assist with account questions, transactions, service requests, and guidance on alternative access options.

Need Support/Assistance?
If you need help enrolling in online or mobile banking or if you would like to discuss any of the account access options above, please call 800-649-4646 and a member of our Member Service Center will be happy to assist. Branch/MSC Hours: Monday – Friday, 8:30 a.m. – 5:00 p.m. and Saturday, 9:00 a.m. – 12:00 p.m.

All One Credit Union is committed to providing you with friendly, personalized service and convenient access to your accounts and everyday banking needs.

All One Credit Union will hold a Shred-A-Thon at its 910 West Boylston Street, Worcester, MA location on Saturday, September 26, 2026 from 9:00 AM – Noon.

Members and non-members can get rid of old, sensitive documents by shredding and recycling them at the Shred-A-Thon. All items will be shredded on site by a secure shredding service, New England Security Shredders.

Members of the community can bring up to three legal size file boxes or three 13-gallon kitchen trash bags to be shred for free. However, we will be accepting monetary donations for Habitat for Humanity during the event. The Shred-A-Thon helps raise awareness about recycling and of course the importance of shredding personal documents to protect against identity theft.

Important documents to bring to the Shred-A-Thon include bank statements, tax returns, medical bills, credit card statements and other personal documents.

For more information, please contact us at 800-649-4646 or marketing@all-onecu.com.

After many years of dedicated leadership, All One Credit Union (AOCU) announces that our President and CEO, Barbara Mahoney will be retiring as of December 31, 2026.

During her distinguished career, Barbara played a pivotal role in shaping the growth, vision, and success of the organization through strategic leadership, innovation, and unwavering commitment. Barbara has helped guide All One Credit Union through many important milestones including significant system enhancements and expanded digital tools, organizational efficiencies, and a comprehensive rebrand.

Barbara has been with the Credit Union for over 20 years and began her tenure as the Senior Vice President of Human Resources and then as the Chief Operations Officer, prior to moving into the position as President and CEO. Before joining AOCU, Barbara was employed by Allmerica Financial as Director of Human Resources, for 14 years, and before that held several management roles at Bank of Boston.

“It has been the honor of my career to serve this remarkable Credit Union and work alongside such talented and committed individuals. I am thankful for the relationships we have built with our members and communities and grateful for their trust in us. I am proud of what we have accomplished together and confident in the bright future ahead. Thank you for allowing me the privilege of leading this journey with you”, stated Barbara Mahoney, President and CEO, All One Credit Union.

As a passionate supporter of numerous community groups and nonprofit organizations in Central Massachusetts, Barbara has always conveyed the importance of giving back to help strengthen our communities.

“Barbara Mahoney has spent her career improving lives across North Central Massachusetts. As Chair of the Chamber’s Board of Directors, she brought a steady, thoughtful presence during uncertain economic times, keeping our focus squarely on the needs of our members and the communities we serve. Having worked alongside Barbara both at the Chamber and on the Board of the Boys and Girls Club, I’ve seen firsthand how she leads, with genuine care, quiet determination, and an unwavering commitment to people. That same spirit has defined her work at MassHire, Scouting America, and every other cause she has championed. North Central Massachusetts has been fortunate to have her, and her impact will long outlast her tenure,” said Roy Nascimento, President & CEO, North Central Massachusetts Chamber of Commerce.

Some of the organizations Barbara has supported over the past 30 years include the North Central Massachusetts Chamber of Commerce, Boys & Girls Club of Fitchburg and Leominster, Fitchburg State University Foundation Board, Masshire North Central Workforce Board, Employers Association of the NorthEast Board, Worcester University Foundation Committee, and the Foundation Board and committees at St. Bernard’s High School. Barbara was also a member of the Society of Human Resources Management and the NorthEast Human Resources Association.

“Barbara has been an important part of our organization, fostering a culture of collaboration, community service, innovation and growth. We are deeply grateful for her commitment and the legacy she leaves behind,” expressed Michael Sauvageau, AOCU Board Chair. Plans are currently underway to select a new candidate to lead the Credit Union.

On behalf of the entire organization, we extend our sincere appreciation for Barbara’s valuable contributions to All One Credit Union and wish her a happy and healthy retirement.

Pictured: Barbara A. Mahoney, President and CEO, All One Credit Union