It is with a heavy heart that we announce the passing of one of Leominster Credit Union’s founding fathers, Aldo Mazzaferro. Aldo passed peacefully last week at the remarkable age of 104. He was truly a special individual whose vision and dedication helped shape our credit union from the very beginning. We extend our deepest condolences to Aldo’s family and loved ones during this time.
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New MasterCard Product
0%
INTRODUCTORY ANNUAL
PERCENTAGE RATE (APR)*Apply Now
FOR 12 MONTHS WITH NEW CONSUMER CREDIT CARD ACCOUNTS
*Effective 1/9/25: 0% introductory APR for the first 12 months on purchases, balance transfers and cash advances from the date of opening. After that, the variable rate will be 17.50% for purchases and balance transfers, and cash advances, based on your creditworthiness. There is a balance transfer fee of either $10 or 4% of the amount of each transfer, whichever is greater. A cash advance fee of either $10 or 5% of the cash advance, whichever is greater. Some balance transfer limitations apply. Foreign transaction fees may apply, see terms and conditions for rate, fee or other cost information. Annual fees are as follows: Platinum products – $0; World – $35 and $29 for each additional card; World Elite – $299 and $49 for each additional card. Offer may be withdrawn at any time.
Mastercard Credit cards are issued by First Arkansas Bank and Trust and serviced by Card Assets, a division of First Arkansas Bank and Trust. Card Assets is licensed by Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated. Credit cards are subject to credit approval. For more information on rates and terms, please visit your local branch.
THE COMMONWEALTH OF MASSACHUSETTS Division of Banks
ALL ONE CREDIT UNION (Credit Union), Leominster, Massachusetts has petitioned the Commissioner of Banks for permission to amend its by-laws pursuant to Massachusetts General Laws chapter 171, section 10 to expand the associations which qualify persons for membership. The amendment relative to membership eligibility proposes to add membership eligibility for family members of existing members, as well as for members of religious, civic, or charitable organizations having their principal place of business within the Credit Union’s existing geographic field of membership. Any objections or comments relative to this proposal must be communicated in writing to the Commissioner of Banks, One Federal Street, Suite 710, Boston, Massachusetts 02110 or via electronic mail to dob.comments@mass.gov no later than March 21, 2025. A public hearing may be held if the response is considered significant or circumstances warrant such a hearing, as determined by the Commissioner. The petitioner’s application and all communications relative to this application are available from the Division by request at dob.rao@mass.gov.
MARY L. GALLAGHER
Commissioner of Banks
All One Credit Union Announces Promotions
Leominster, MA – All One Credit Union is proud to announce the following employees have been recently promoted within the organization.
Katie Najjar has been promoted to Chief Member Experience Officer. In this new role, Katie will oversee and collaborate with both the Retail and Marketing Divisions to further develop initiatives and programs impacting growth opportunities. Katie joined the credit union five years ago as SVP Retail.
Justin Silva has been promoted to VP Retail. In this new role, Justin will continue to oversee the Member Service Center and support the Chief Member Experience Officer in leading the Retail area. Justin joined the credit union as an intern at the West Boylston Street Branch in 2000 and has progressed through various roles within the branch network and Retail Division.
Tina Cicero has been promoted to AVP Area Manager. In this new role, Tina will continue to manage the West Boylston Street Branch while also overseeing the Branch Managers of the Sterling and Shrewsbury Street branches. Tina has been with the credit union for more than seven years and has served as a Branch Manager for the last three and a half years.
Nichole Howarth has been promoted to VP Operations. In this new role, Nichole will oversee all aspects of Operations including Account Operations, Digital Operations, Payment Operations as well as Retail Operations. Nichole joined the credit union eight years ago and has served in a management capacity on both the Retail and Operations sides.
Meg Zamarro has been promoted to Digital Operations Manager. In her new role, Meg will lead the day-to-day operations of the Digital Operations Team and support the credit union’s digital platforms. Meg joined the credit union seven years ago in the Member Service Center and has been a member of the Digital Team for the last four years.
Dawn Garrigan has been promoted to Payment Operations Manager. In this new role, Dawn will lead the day-to-day operations of the Payment Operations Team and support all of the credit union’s payment channels. Dawn has over twenty years of Operations experience and has worked for the credit union for more than ten years.
Josh Laprade has been promoted to AVP Information Technology. In this new role, Josh will lead the day-to-day operations of the IT Team while playing a critical role in projects and technology initiatives throughout the credit union. Josh joined the credit union seven years ago and has been the IT Manager for the last three years.
LCU is now All One Credit Union – Rebrand Reminders!
October 17, 2024
Dear Member,
We are excited about our rebrand and new name and we wanted to follow up with a few reminders. Our digital and online banking has been updated with new logos, name, and colors but there are a few applications that are not updated or require follow up.
Digital Banking
- Mobile app: the newest version of the app should be downloaded from the app store. If the newest version is not downloaded, you will still be able to use mobile banking at this time. Additional updates will take place in early November that will require you to download the new app. The old app will not work.
- If you are still seeing our LCU brand within Online Banking on the Desktop, try clearing your browser cookies and cache.
- Please note: The app listing name and verbiage still reflect Leominster Credit Union but will be updated in the new year
Bill Pay
Bill pay will remain branded as LCU until we transition our partnership mid-November. Payments will continue as normal. Stay tuned for additional communication surrounding our Bill Pay migration and any actions that will need to be taken as a Bill Pay User.
Zelle
Zelle is currently updating the branding to reflect our new name and colors.
ATMs
ATMs will continue to be LCU branded until we transfer our partnership in March 2025.
Debit/ATM Cards
Debit cards will continue to be LCU branded until we transfer our partnership in March 2025. Debit cards that have LCU branding will continue to work.
Checks
Existing checks will remain valid with the LCU branding. New checks with the updated branding will be issued if they were ordered after October 7.
Please call us with any questions, 800-649-4646 or visit our website for additional details.
Thank you,
All One Credit Union
formerly Leominster Credit Union
Exciting News – Main Branch Opening Date!
Dear Member:
We have some exciting news to share with you! The renovation at our Main Branch (20 Adams Street, Leominster) is nearing completion and will be opening on Monday, September 9, 2024! We are very thankful for our loyal members and employees for sticking with us over the last year as we faced many hurdles due to the devastating flood in Leominster. We cannot wait to welcome you back to our new and improved space!
To complete the transition and testing of all equipment, our Main Branch will be closed on Friday, September 6th, and Saturday September 7th. Please visit any of our additional branch locations during this time or utilize our 24/7 online and mobile banking.
We also wanted to make you aware that we will be transitioning from offering drive-up teller services to drive-up ATM only at our detached drive-up building at 26 Adams Street, Leominster. While drive-up teller services will no longer be available at this location, our team will continue to play a crucial role in providing exceptional service. Our Main Office Team is ready to assist members with any questions or issues.
Frequently Asked Questions
- When is our Main Branch re-opening?
Our Main Branch (20 Adams Street, Leominster) is reopening on Monday, September 9, 2024, for regular business hours. Our Temporary location in our Headquarters Building will no longer be available.
- Will the Branch look different when it opens on September 9?
Yes! We will be unveiling our new name in the beginning of October but when you enter the Branch not only will the space look different, but you will also notice an entire new color scheme! Stay tuned for more information about our unveiling and official grand opening!
- Why is the credit union transitioning away from teller drive-up service at the HQ location?
We are evolving to better serve our members’ needs by offering more convenient and efficient banking options. We plan to add an additional ATM lane in the Spring of 2025.
- What services will be available at the ATM lanes?
Our ATM lane offers a wide range of services, including cash withdrawals, deposits, account transfers, and more.
- How do I make deposits without a teller?
Deposits can be made through the ATM lanes by inserting cash or checks directly into the machine. Our ATMs are equipped with advanced technology to securely process deposits.
- Are there any changes to fees or account access with this transition?
There are no changes to fees or account access. Members can still access their accounts as usual through the ATMs, online banking, mobile app, or in-branch.
- Will there be longer wait times at the ATM lanes compared to teller service?
Our goal is to provide quick and efficient service at the ATM lanes. While wait times may vary depending on demand, we’re committed to minimizing any inconvenience to our members.
- Can I still access other banking services inside the branch?
Yes, our branch will still be open for all other banking needs, including loan applications, account openings, and in-person assistance from our staff.
- Does LCU have other locations with Drive-Up Teller Services:
Yes, we have 6 additional Branch locations with Drive-Up Teller Services and ATMs. See locations here Also, remember we have 24/7 online and mobile banking!
We understand that this transition may require some adjustment, but we are here to answer any questions, and help you achieve your financial goals.
Again, we thank you for your loyalty, commitment and cooperation and we look forward to welcoming you back into the Branch on Monday, September 9!
Thank you,
All One Credit Union
