September 19, 2024
Dear Member,
As you know, All One Credit Union is changing our name! We will officially unveil our new branding, new name, and new website on October 7, 2024!
We consistently strive to stay progressive and competitive and work toward helping our members achieve their financial goals. It is imperative that we present ourselves in a way that reflects our commitment to our members and communities and embodies our values to prepare ourselves for the future generations.
We also want to remind you that this initiative will have minimal impact on your membership. We have developed a few Q & A’s that will address the most common questions:
Frequently Asked Questions
Q: Why is the Credit Union changing its name?
A: We are changing our name to better represent our mission, vision, and the diverse communities we serve. This change marks our commitment to innovation, growth and inclusion.
Q: Will my account numbers change?
A: No, your account numbers and the services you receive will not change. There will be no disruption to branch operations. All branches will continue to serve you as usual.
Q: Is LCU being acquired by another organization?
A: No, we are changing our name to better represent our mission, vision, and the diverse communities we serve and are not being acquired.
Q: Do I need to do anything because of the name change?
A: No action is required on your part. Your accounts and services will continue to operate as usual. Your account numbers will remain the same.
Q: What about my checks and debit/credit cards?
A. Existing checks and debit/credit cards will remain valid with the LCU branding. New checks with the updated branding will be issued if ordered after October 7. Please note: we will be issuing new debit cards with the new name to all members in the Spring of 2025. Any debit cards that are expiring before Spring of 2025 will be reissued with LCU branding.
Q: Will our Routing Number change?
A: No, our Routing Number will remain: 211383736
Q: How will this affect online banking and the mobile app?
A: Our online banking and mobile app will be updated with the new branding, but your login details and the functionality will remain unchanged.
Q: How does this change benefit me as a member?
A: The rebranding effort is designed to enhance our visibility and commitment to growth and inclusion while supporting our members’ diverse needs.
Q: Where can I find more information about the name change?
A: You can visit our website, contact our Member Service Center, or stop by any of our branches for more details and/or questions.
Again, we thank you for your loyalty, commitment and cooperation and we are excited to unveil our new name on October 7th!
Thank you,
All One Credit Union
P.S. Stay tuned for an exciting celebration announcement happening on October 9th!
