Posted on March 12, 2025:
We are currently experiencing high call volumes in our Member Service Center. We thank you in advance for your patience.
– High Call Volume: We are aware that call volumes are high. Our team is actively working to reduce wait times.
– Digital Wallet: Our technical teams are dedicated to restoring Google, Samsung, and Apple Pay. Our teams are working diligently to
resolve the issue and restore full service as soon as possible.
– Account Information Reminder: Please log into your online banking to verify that your contact information is up to date. This ensures
a seamless activation of your new cards once these issues are resolved.
We understand the inconvenience these challenges can cause and want to reassure you that your satisfaction and security are our highest priorities.
We will continue to update you on our facebook page and our website with our progress and appreciate your trust and support during this time.
All Frequently Asked Questions (FAQ’s)can be found here!
