Protect Yourself from Traditional & Online Banking Security Threats.
In this security-conscious age, it is important that your financial institution provides you with the necessary tools and information to help you protect yourself from traditional and online banking security threats. All One Credit Union is pleased to provide members with articles on topics including identity theft, check fraud, and internet phishing scams. Visit the Security section of our website for monthly articles on a variety of security, online and fraud topics.
Message
January 6, 2022: Branch Lobby Update
In light of the increase in Covid-19 cases impacting our communities as well as our employees, we have faced extreme staffing challenges which unfortunately has resulted in closing our branch lobbies temporarily to appointment only. Drive-ups will remain open.
Temporary Branch Lobby Closings
Our branch lobby locations will temporarily close, effective Friday, January 7, 2022. Appointments can be made for transactions that cannot be completed through our Drive-Up or digital channels. To make an appointment, please call 800-649-4646.
Drive-Up
Our Drive-Ups will remain open during regular business hours.
Mobile, Online, Telephone Banking and ATMs
We offer 24/7 Online and Mobile Banking, Automated Telephone Banking (MEL) and ATMs. We encourage all members to utilize online banking and the LCU mobile app to check balances, make payments, transfer funds, or deposit checks. If you haven’t enrolled in online and mobile banking, we encourage you to do so. Please call our Member Service Center at 800-649-4646 who will be happy to assist with the enrollment process.
We thank you for your cooperation, patience and continued loyalty and we remain available to meet all of your financial needs in the safest way possible.
Mask Update from LCU: August 4, 2021
Dear Members,
In response to the growing number of COVID-19 cases mainly due to the Delta Variant, both the Center for Disease Control and Prevention (CDC) and the State of Massachusetts have revised their guidance regarding masks. This is being done to maximize individuals’ protection and to help prevent the spread of the virus to others. The CDC now recommends all individuals – both fully vaccinated and unvaccinated to wear masks indoors in geographic locations where there is substantial community spread. Worcester County is now categorized as having a substantial transmission rate. As of July 30th, the State is advising fully vaccinated individuals to wear a mask indoors if they have a weakened immune system or are at an increased risk due to an underlying medical condition or age. As the health and safety of our members and employees remains our number one priority, All One Credit Union strongly encourages members and employees to follow this new guidance, especially when you are not able to socially distance.
We always welcome you into our branches, but please remember that we also offer 24/7 Online and Mobile Banking, Automated Telephone Banking (MEL) and ATMs. You can utilize online banking and the LCU Mobile App to check balances, make payments, transfer funds, or deposit checks. If you haven’t enrolled in Online and Mobile Banking, we encourage you to do so. Please call our Member Service Center at 800-649-4646 who will be happy to assist with the enrollment process.
We ask that everyone, vaccinated or unvaccinated to remember to be kind, patient and respectful as we continue to navigate through the unknown. We will continue to do our part to keep both our members and employees safe and we thank you for your continued loyalty.
All One Credit Union
Funds are still available through the Equity Builder Program!
LCU, through the Federal Home Loan Bank’s Equity Builder Program, still has funds available to provide assistance to first-time homebuyers and displaced homemakers. Eligible homebuyers can receive up to $11,000 in down payment and closing cost assistance. This program is on a first come, first serve basis and the funds will be distributed until the grant is depleted.
For more information and eligibility guidelines, call and speak with a mortgage specialist at 978-466-7233.
LCU Visa Chip Card
LCU Visa debit cards were replaced with LCU Visa Chip cards for both consumer and business members. Click here for answers to common questions about EMV/Chip cards.
