News and Information

All One Credit Union Announces Promotions

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Leominster, MA –All One Credit Union has recently announced the promotions of Ellen Coughlin and Mychelle Phillips.

Ellen Coughlin was promoted to the position of Vice President, Human Resources and Development. For the last 5 years, Ellen was the Assistant Vice President of Human Resources but has been with the organization for 17 years.  She will be responsible for all the Human Resources functions, development and training and will become a member of the Senior Management Team reporting to Barbara Mahoney, President & CEO.  Coughlin received a BA from Worcester State College in Spanish and a minor in Health Sciences. She went on to receive her master’s degree from Emmanuel College, with a concentration in Human Resources.  She has also received her PHR, Professional Human Resources designation from the HR Certification Institute and her SHRM-CP.  Coughlin resides in Sterling with her husband and daughter.

Mychelle Phillips was promoted to Vice President, Operations and Information Technology (IT). Phillips has been with LCU for 17 years and Vice President of Operations for the last 6 years. Her new duties will include being responsible for the Digital and Member Service Center, Operations and our IT division. Phillips will become a member of the Senior Management Team and report to Barbara Mahoney, President & CEO. Mychelle has a bachelor’s degree from New England College of Business and holds an Accredited Automated Clearing House Professional (AAP) certification awarded by National ACH Association to individuals who are experts in electronic payments. Phillips resides in Leicester with her husband.

“These promotions are the result of the exceptional performance of these individuals within their respective departments,” commented Barbara Mahoney, President & CEO.  “Ellen and Mychelle display exemplary behavior, discipline and leadership and we are pleased to have them as part of our Senior Management Team.”

 

Email System Upgrade

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As we continue to ensure that your safety and security is a top priority, we will be upgrading our email system to continually provide you with the most up-to-date protection. Encrypting a confidential email has always been a standard practice at All One Credit Union but we want to remind you of the importance of this protocol. When receiving any confidential information from All One Credit Union you will receive an encrypted* email and will need to authenticate your email before receiving the message. Please remember, if you are ever concerned about the authenticity of an email from All One Credit Union, please call our Member Service Center, 800-649-4646 to confirm.

We want to reiterate the importance of being aware and alert of any scams or fraudulent activity that could compromise your personal information. For more specific information, please visit the Federal Trade Commission’s website.

We thank you for your cooperation and trust in All One Credit Union.

*To convert information or data to prevent unauthorized access.

Reminder about our Branch Operations/Appointments:

Our Lobbies remain closed, but please note for transactions that cannot be completed through our Drive-Ups and digital channels, appointments can be made by calling 800-649-4646.

  • Appointments can be made at our Main, Clinton, Holden, North Leominster, Sterling, and both Worcester Branches by calling 800-649-4646.
  • Please note that our Shrewsbury Street Branch will be available for appointments beginning on February 22, 2021.

Drive-Ups

  • Our Drive-Ups at our Main, North Leominster, Clinton, Holden, Sterling and both Worcester Branches will remain open during regular business hours. Saturday Drive-Up hours are temporarily extended until 1:00 PM.
  • Please note that our Shrewsbury Street Branch Drive-Up will be available beginning on February 22, 2021.

2021 Scholarship Program

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All One Credit Union Announces Call for Scholarship Applicants

 If you plan to attend college this year after graduating from high school, you’ll be happy to know that All One Credit Union is offering eligible members a chance to win a $1,500 scholarship to help cover the expanding costs associated with your college education.

The Credit Union College Scholarship Program, supported by Massachusetts Credit Unions and our statewide campaign, Better Values – Better Banking, is funding six (6) $1,500 scholarships that will be awarded to six (6) high school graduates chosen as winners from across the state. And All One Credit Union is hoping that one of those lucky winners is a member of our credit union.

There is no fee to apply! To be eligible, you simply must be a member of All One Credit Union and a high school senior who will be enrolled in an undergraduate college/university degree program during the 2021-2022 academic year. Each applicant must also complete a Scholarship Application and submit it along with the other required materials to Kelli Rooney, SVP/Community Engagement & Marketing, All One Credit Union, 20 Adams Street, Leominster, MA 01453 before April 2, 2021.

Application form, eligibility requirements and list of required documents are available at leominstercu.com/resources/member-news.

Good Luck!

 

North Leominster Branch – Drive-up re-opens January 19, 2021

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Beginning on Tuesday, January 19, 2021 our North Leominster Branch (1316 Main Street, Leominster) will go back to our regular Drive-Up Hours.

Monday, Tuesday, Wednesday, Friday from 8:30 to 5pm

Thursdays 8:30am to 6pm

Saturdays from 9:00am to 1:00pm.

Our Branch is open for appointments only. To make an appointment in our branch, please call 800-649-4646.

Important Information re: Stimulus Checks

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Stimulus Checks

The U.S Department of the Treasury’s Bureau of Fiscal Service as authorized by the Coronavirus Response and Relief Supplemental Appropriations Act of 2021 (“Act”),  started printing and mailing Economic Impact Payments (EIP) checks on December 30, 2020 with a pay date of January 6, 2021. The latest information on Stimulus Checks can be found at www.IRS.gov/EIP

 How can I find out if my check has been direct deposited into my account?

You can log into Online Banking from our website www.leominstercu.com, use our Mobile Banking App that can be downloaded from the App Store or set up Secure Alerts through our Online or Mobile Banking platforms. (Please note: due to high volume, our mobile platform is experiencing some intermittent disruptions.) Secure Alerts lets you know the moment something important happens in your account by instantly sending a message via text, email, or to your Online Banking message center. For more information visit, https://all-onecu.com/personal-banking/online-banking/#securealerts. Later this week, you may check the status of your payment at IRS.gov/GetMyPayment.

IRS Issued Checks/Debit Cards
If you don’t receive a direct deposit by early January, watch your mail for either a paper check or a debit card. The IRS will start mailing paper checks on Wednesday, December 30. To speed up delivery, a limited number of people will receive their second stimulus payment by debit card. But the form of payment for your second stimulus check may be different than your first payment. Some people who received a paper check last time might receive a debit card this time, and some people who received a debit card last time could receive a paper check.

The debit cards will be issued by MetaBank, and they will arrive in a white envelope that prominently displays the U.S. Treasury Department’s seal. The Visa name will be on the front of the card, and it will say “MetaBank” on the back. More information about these cards is available at www.EIPcard.com.

Fraud
Unfortunately there are individuals using COVID-19 to take advantage of others. Continue to be alert and don’t fall prey to panic or intimidation to do anything that may compromise your personal information. For useful information regarding Coronavirus related scams, please visit the Federal Trade Commission, https://www.ftc.gov/.

Due to the increase in calls regarding stimulus checks and account inquiries, we are experiencing higher than normal call volume and we appreciate your patience. We thank you for your continued loyalty and look forward to servicing all of your banking needs.

Please visit our website, www.Leominstercu.com for updates, current hours of operation, safety and security protocols and other important information.

Thank you,
All One Credit Union