Currently, the cycle for determining when interest is being paid on certain accounts differs from their statement cycle. For your convenience, and to simplify the calculation of interest paid cycles, if the interest on your account is currently paid on a date that is different from your statement cycle, going forward we will be adjusting the interest paid date to coincide with your statement cycle.
This change will occur once the interest for the current cycle has been paid. For those individuals whose interest cycles will be changing, you will receive interest as of your Current Interest Cycle and again on the New Interest Cycle (which will be less than a full month’s interest). Thereafter, your interest will be paid according to the New Interest Cycle, which will be the same day as your Statement Cycle and will be a full month’s interest. These changes will not result in your account losing any interest it has earned and that you are entitled to receive.
To find out if your account will be part of this change in August 2018, view the detailed account matrix. All other accounts/products are processing interest in accordance with their respective statement cycles.
If you have any questions or concerns regarding this change please call our Member Service Center at 800-649-4646 and they will be happy to assist you.
