We’re excited to announce that LCU is now All One Credit Union. Our new name reflects our commitment to our members and our communities, embodies our values, encompasses everything we stand for and is inclusive to all. As we evolve, it is important our brand evolves, while delivering a message that is welcoming and meaningful across the counties we serve.
Below are a few Q & A’s that will address the most common questions:
Frequently Asked Questions
Q: Why did the Credit Union change its name?
A: We changed our name to better represent our mission, vision, and the diverse communities we serve. This change marks our commitment to innovation, growth and inclusion.
Q: Will my account numbers change?
A: No, your account numbers and the services you receive will not change. There will be no disruption to branch operations. All branches will continue to serve you as usual.
Q: Is LCU being acquired by another organization?
A: No, we are changing our name to better represent our mission, vision, and the diverse communities we serve and are not being acquired.
Q: Do I need to do anything because of the name change?
A: No action is required on your part. Your accounts and services will continue to operate as usual. Your account numbers will remain the same.
Q: What about my checks and debit/credit cards?
A. Existing checks and debit/credit cards will remain valid with the LCU branding. New checks with the updated branding will be issued if ordered after October 7. Please note: we will be issuing new debit cards with the new name to all members in the Spring of 2025. Any debit cards that are expiring before Spring of 2025 will be reissued with LCU branding.
Q: Will our Routing Number change?
A: No, our Routing Number will remain: 211383736
Q: How will this affect online banking and the mobile app?
A: Our online banking and mobile app will be updated with the new branding, but your login details and the functionality will remain unchanged.
Q: How does this change benefit me as a member?
A: The rebranding effort is designed to enhance our visibility and commitment to growth and inclusion while supporting our members’ diverse needs.
Q: Where can I find more information about the name change?
A: You can visit our website, contact our Member Service Center, or stop by any of our branches for more details and/or questions.
